NDIS Information

For Consumers and Carers

Each quarter, Lived Experience Australia meets with the National Disability Insurance Agency (NDIA) regarding the National Disability Insurance Scheme (NDIS).  


We are meeting with them to ensure that the voices and needs of those experiencing psychosocial disability are addressed, heard and included in the conversation about the delivery of the scheme.

We are dedicating this page to providing links to resources and information that we believe could be useful to you in your experiences.  Content and links on this page come from NDIS, however the latest information will always be on their website/s so please be sure to check there if you have any questions.

Useful Links

National Disability Insurance Scheme -logo.png

This is the link to the National Disability Insurance Scheme website. We have directed it to the pages related to mental health to save you some time, and you can find more information from there. We have also provided some direct links below and in our NDIS FAQ below.

Here are some specific links you may find helpful:

reimagine.today is a step by step guide to the NDIS for people living with mental health conditions including psychosocial disability. Many of the people involved in reimagine.today have lived experience of the NDIS, and have used their experience to help you better understand the NDIS and the opportunities for people living with psychosocial disability.

Here are some specific links you may find helpful:

NEW - Psychosocial Disability Recovery Oriented Framework

On 13 December, 2021, the NDIA released a new Psychosocial Disability Recovery-Oriented Framework, supporting participants living with psychosocial disability in their personal recovery to live a meaningful life.

The Recovery Framework, which was developed after extensive consultation with participants, their families and carers, state and territory governments and the sector, draws on evidence and best practice in the field of mental health and recovery-focused support and aims to provide a better experience for NDIS participants with psychosocial disability.

The Recovery Framework sets out a number of principles, and implementation strategies, these include:

  • Implementing service improvements that promote personal recovery

  • Updating the current psychosocial recovery coach support item

  • Embedding lived experience positions in both policy and operational areas of the NDIA to improve practice and provide leadership on psychosocial disability

  • Developing and implementing agreed protocols and improved practices for NDIS and mental health services working better together

  • Reviewing procedures for change of circumstances to be more responsive to the episodic and fluctuating nature of psychosocial disability

  • Developing specific guides and resources on decision making and evidence-based supports for participants living with psychosocial disability, their families and carers

  • Developing and implementing learning and development strategies to deliver psychosocial disability competencies and skills required for NDIA and partner staff.


Further consultation will be underway in early 2022 to ensure stakeholders are involved in the implementation of the framework. 

For more information and to download a copy of the framework visit the NDIS website.

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